Cancellation policy
Beauvyn Purchase Options Cancellation Policy
At Beauvyn, we want you to feel confident about your purchases. Some items in our store may be offered as subscriptions, pre-orders, or Try Before You Buy. This policy explains how you can manage, change, or cancel these types of purchases.
1. Subscriptions
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Subscriptions provide repeat deliveries based on the duration and frequency you select.
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Payment details are stored securely and will be charged for each delivery unless you choose to pay in advance.
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Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you can cancel before the renewal date.
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You can cancel or make changes to your subscription at any time. Links to manage your subscription can be found in your order confirmation emails.
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For information on returning or refunding subscription products, please refer to our Return Policy.
2. Pre-orders
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Pre-orders allow you to purchase products that are out-of-stock or not yet available. Payment may be taken in full or partially at checkout, with the remainder charged when the product is fulfilled.
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You may cancel a partially paid pre-order at any time before it has been fulfilled.
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Once a pre-order has been fulfilled and dispatched, it cannot be cancelled, but you may request a full or partial refund in accordance with our Return Policy.
3. Try Before You Buy
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If you participate in a Try Before You Buy offer, the same principles as subscriptions and pre-orders apply:
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You may cancel before the product is fulfilled.
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Once fulfilled, cancellations are not possible, but returns and refunds are covered by our Return Policy.
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Key Notes
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All cancellations should be initiated via info@beauvyn.com or through your order confirmation links.
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For full details on returns, refunds, and product conditions, please see our Return Policy.